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Our store will be closed from 17th December 2024 until 2nd January 2025 for Christmas holidays.

All orders and enquiries received during this timeframe will be processed from Friday 3rd January 2025.

Privacy Policy

Privacy Statement

As the privacy of the customer is a priority of Smartmoto Electronics, the following privacy practices are followed in these websites to highlight the importance given by smartmoto-electronics.com site creators to security and privacy issues. In addition, important concepts related to Internet transactions are explained in order to be easily understood and perceived by its users.

PRIVACY

Due to the specificity of the website www.smartmoto-electronics.com, personal information are required to enable products to be sent to the address and face of each user/customer.

This information is not known to third parties or used for any other purpose.

In particular, between smartmoto-electronics.com and the customer, the following are expressly and unconditionally agreed:

  • smartmoto-electronics.com declares and the customer accepts that the personal data communicated to www.smartmoto-electronics.com and relating to the customer are used to manage its request, ie to execute the transaction desired by the customer, as well and to inform him about future offers and actions of smartmoto-electronics.com. The recipient of these data is exclusively www.smartmoto-electronics.com, as part of the transaction, as well as any natural or legal person to whom smartmoto-electronics.com is obliged or entitled to disclose the particulars, based on customer's consent, law or court decision.
  • smartmoto-electronics.com states that during the observance of these data / personal data, it will use them legally, taking the necessary security measures. Smartmoto-electronics.com will delete this information from its file in accordance with applicable law.
  • The customer, in writing (e-mail), to [email protected], has the right to be informed about his or her personal data, the right to rectify them, and the right to withdraw his / her consent to the processing of personal data which concern him, at any time, according to the applicable legislation (Articles 11 to 13 of Law 2472/1997).
  • smartmoto-electronics.com takes all appropriate measures to ensure the confidentiality of user/client communications and the information and data transmitted, in accordance with applicable law. However, smartmoto-electronics.com does not guarantee the security of data transmitted over the Internet, to the extent that such protection is not achieved by the adoption of appropriate security measures imposed by law. Also, smartmoto-electronics.com is not responsible for any direct, indirect, positive, incidental, material or non-potential damage that the user may suffer from his / her Internet access.
  • In the event of differences between customers or between customers and third parties due to messages, data, information or information that are trafficked through smartmoto-electronics.com, the latter states that any removal of the customer's telecommunications secrecy is only permitted if smartmoto-electronics.com is called upon to fulfill its obligation under applicable law.
  • It is expressly agreed that the above terms are governed by Greek law, the decisions of the state institutions established in the field of electronic communications transactions, as well as the relevant provisions in force.
  • The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as currently in force), and the decisions of the Hellenic Data Protection Authority (HDPA).

PERSONAL INFORMATION

Automatically Recorded Information.

The smartmoto-electronics.com web server automatically records some information to help us diagnose early problems, manage the web site, and collect more demographic information from smartmoto-electronics.com. This information is anonymous (not personally identifiable) and contains domain names and / or IP addresses of the browsers visiting our site, the day and time of the visit and other (always) non-personalized identifiable information.

Cookies

Cookie is a small piece of data that is sent to the client's browser from a web server and stored on the client computer's hard disk. Cookies do not damage the client's computer system and do not affect its functionality in any way. Cookies also make web browsing easier for the customer by saving their settings. Site smartmoto-electronics.com uses cookies to provide specialized services and content to meet the customer's interests. The above cookies do not contain personally identifiable information. Most browsers are automatically accepted

Right of Termination

If you believe that your request was not adequately satisfied and your personal data protection was violated in any way, you have the ability to lodge a complaint.

According to Directive 2013/11/EU, which was transposed into Greek law by Ministerial Decision 70330/2015, the possibility of online resolution of consumer disputes is provided through the process of Alternative Dispute Resolution (ADR) across the European Union. If the customer has the status of a consumer (i.e., a natural person acting outside their professional capacity) and encounters any issues with a purchase made through our website smartmoto-electronics.com, they can initiate the ADR process online for dispute resolution through the unified pan-European platform ODR.

Security - SSL

SmartMoto Electronics recognizes the importance of the security of your Personal Data and your online transactions and takes all necessary measures, employing the most modern and advanced methods, to ensure your maximum security. All information related to your personal details and transactions is secure and confidential. To ensure the secure and confidential transfer of data, we use the SSL-2048-bit encryption protocol.